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Internet Explorer
Adjusting Zoom in Microsoft Windows Internet Explorer Question: How do I adjust the zoom in Internet Explorer? Answer: To adjust the zoom, perform one of the following: Internet Explorer Method 1. Click the arrow to the right of Zoom Level at the

Modified:
12/16/2016
|
#32315
Browser Download Manager Preferences Question: How do I change where my browser saves files? Answer: To change where the browser saves files, perform the following: Microsoft Windows Internet Explorer 9 and Higher View Downloads 1. Click the Gear

Modified:
12/1/2014
|
#32077
Clearing Cache and Cookies in Microsoft Edge Question: How do I clear cache and cookies in Microsoft Edge? Answer: Note: Try clearing phoenix.edu cookies before clearing all the browser cache and cookies, if the URL that is having problems contains

Modified:
1/30/2020
|
#45551
Clearing Cache and Cookies in Microsoft Windows Internet Explorer Question: How do I clear cache and cookies in Internet Explorer? Answer: Note: Try clearing phoenix.edu cookies before clearing all the browser cache and cookies, if the URL that is

Modified:
12/17/2019
|
#1109
Clearing Temporary Internet Files and Cookies in Microsoft Windows Internet Explorer 10 Question: How do I clear the temporary files and cookies in Internet Explorer 10? Answer: To delete the temporary internet files and cookies in Internet Explorer

Modified:
11/25/2013
|
#36920
Clearing Temporary Internet Files and Cookies in Microsoft Windows Internet Explorer 11 Question: How do I clear the temporarily files and cookies in Internet Explorer 11? Answer: Note: Try clearing phoenix.edu cookies before clearing all the...

Modified:
12/17/2019
|
#40799
Compatibility View in Microsoft Windows Internet Explorer Question: What is Compatibility View for Microsoft Windows Internet Explorer 8, 9, 10, or 11? Answer: When a website or web page appears blank, is missing content, or displays incorrectly it

Modified:
2/13/2017
|
#47421
Compatibility View in Microsoft Windows Internet Explorer Question: What is Compatibility View for Microsoft Windows Internet Explorer 8, 9, 10, or 11? Answer: When a website or web page appears blank, is missing content, or displays incorrectly it

Modified:
3/17/2015
|
#32293
Course List Does Not Load on eCampus Home Symptom: When I log in to the Student and Faculty Portal, one (1) of the following occurs: • Course List never loads • A message displays that I have no classes scheduled at this time Cause: This can be

Modified:
3/22/2016
|
#43429
Disabling the Pop-up Blocker in Microsoft Windows Internet Explorer Question: How do I disable the pop-up blocker in Microsoft Windows Internet Explorer? Answer: To disable the pop-up blocker, perform one of the following: • Disabling Pop-up

Modified:
1/30/2020
|
#4860
Enable TLS in Internet Explorer Question: How do I enable TLS 1.1 and 1.2 in Internet Explorer? Answer: To enable TLS 1.1 and 1.2 in Internet Explorer, please perform the following: 1. Click the Start button 2. Click on the Control Panel option 3.

Modified:
4/24/2015
|
#44648
Error Messages When Trying to Copy and Paste Symptom: When I attempt to copy and paste, the following message appears: Microsoft Internet Explorer: Do you want to allow this webpage to access your clipboard? Google Chrome and Mozilla Firefox: This

Modified:
10/7/2016
|
#36291
Error Opening Internet Browser Symptom: When I open an Internet browser window, I receive one of the following errors occur: • Proxy server settings are wrong • Server not found • Unable to connect Cause: These errors may be caused by one or

Modified:
12/20/2017
|
#40721
Internet Explorer 6 - 11 Vulnerability A vulnerability in Internet Explorer versions 6-11 has been identified. Microsoft is currently working on a full security patch, the release date of the patch was 5/1. For more in formation on this matter...

Modified:
12/18/2017
|
#43279
Internet Explorer has Stopped Responding or Working Symptom: When I open Microsoft Internet Explorer presents an error box stating that it has stopped responding or stopped working. Cause: This issue can be caused by Internet Explorer may have...

Modified:
1/13/2015
|
#41136
Launching Microsoft Windows Internet Explorer in 32-bit Web Browser Question: How do I switch from Microsoft Windows Internet Explorer 64-bit to 32-bit versions of Internet Explorer? Answer: To resolve the issue perform the following: 1. Click on...

Modified:
3/24/2017
|
#47513
Manage Add-ons in Microsoft Windows Internet Explorer Question: How do I Manage Add-ons in Internet Explorer? Answer: To manage Add-ons in Internet Explorer, perform the following: 1. Click Tools (or press ALT+T) 2. Select Manage Add-ons 3. Select

Modified:
12/22/2012
|
#36906
Microsoft Edge Browser Plugins Question: Which browser plugins can be used in the Microsoft Edge browser? Answer: The only browser plugin that can currently be used with Microsoft Edge is Adobe Flash Player. Note: If additional browser plugins are

Modified:
2/16/2016
|
#45566
Open Microsoft Edge Webpage in Internet Explorer Question: How do I open a webpage in Internet Explorer if it is in the Microsoft Edge browser? Answer: To switch a webpage in Edge to Internet Explorer, perform the following: 1. Click More Settings...

Modified:
12/21/2015
|
#45577
Page Cannot Be Displayed on Student/Faculty Website Symptom: When attempting to access the Student and Faculty Portal (ecampus.phoenix.edu), one of the following or similar error occur: • The page cannot be found • Oops! This link Appears to be

Modified:
9/23/2014
|
#28069
Preferred Microsoft Windows Internet Explorer Settings Question: What are the preferred Internet Explorer settings for University of Phoenix? Answer: Verify that you are using Microsoft Internet Explorer Version 10 or later. If the minimum version

Modified:
6/17/2017
|
#8490
Print Pages from Website or Webpage Question: How do I print from a page from the website or webpage? Answer: To Print a site or page, perform one of the following: Microsoft Windows Internet Explorer: 1. Click the Printer Icon and click Print 2.

Modified:
10/2/2015
|
#45220
Reset Internet Explorer to Default Settings Question: How do I reset Microsoft Windows Internet Explorer to the default settings? Answer: To reset Internet Explorer, visit the following link: • How to reset Internet Explorer settings Note: Please

Modified:
5/16/2019
|
#32060
Searching for Text on a Webpage or in a File Question: How do I find specific words or terms on a webpage or within a file (such as a Word Document or eBook)? Answer: To search for specific entries on a webpage or within a file, perform the

Modified:
4/30/2015
|
#41186
Setting Trusted Sites in Microsoft Windows Internet Explorer Question: How do I add a website to the Trusted Sites list in Internet Explorer? Answer: To add a website to Trusted sites in Internet Explorer, perform the following: 1. Open Internet

Modified:
1/26/2015
|
#33301
Show/Recover Saved Website Credentials Question: How do I Show/Recover saved website credentials? Answer: To show a specific username and its corresponding password from a specific website, please perform the following steps: Google Chrome 69 and

Modified:
9/23/2018
|
#41449